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Learn basic office procedures for entry level
administration jobs.

These courses focus on basic office procedures necessary to succeed in public and private sector administration jobs. 

Call to ask about the following courses:

  • Management of time, work and resources

  • Physical and digital file management

  • Front line reception

  • Greeting and managing visitors

  • Dealing with difficult customers

  • Telephone and other communication protocols

  • Managing schedules

  • Making travel arrangements

  • Managing mail and correspondence

  • Meeting management, including the development of agendas and minutes

  • Developing and maintaining budgets

  • Office etiquette

  • Letter and report formats

  • The importance of dress and appearance

  • Organizational structures

Contact us to get detailed course information and pricing options.

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These eight hour courses can be delivered in two four-hour sessions or four two-hour sessions.  


We use one of the most advanced online learning platforms
in the industry

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