Learn basic office procedures for entry level
administration jobs.

These courses focus on basic office procedures necessary to succeed in public and private sector administration jobs. 

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Call to ask about the following courses:

• Management of time, work and resources

• Physical and digital file management

• Front line reception

• Greeting and managing visitors

• Dealing with difficult customers

• Telephone and other communication protocols

• Managing schedules

• Making travel arrangements

• Managing mail and correspondence

• Meeting management, including the development of agendas and minutes

• Developing and maintaining budgets

• Office etiquette

• Letter and report formats

• The importance of dress and appearance

• Organizational structures

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Contact us to get detailed course information and pricing options.

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